Selling Techniqe and avoiding “we got a better deal” or something like this…
by admin on 22/06/10 at 7:56 pm
At my free time (which i hardly got) i try to leverage my small business.developing websites to all different customers :from artists,shoes companys and up to army prodcuts.most of my customer are from referals.i do a good job from one, and the word goes on.
so, i got this phone from a company who sells an interesting “service”.they are experts in chiness market, and they can help you setup your infrastructure there,they had this 2001 website which they wanted to update.no problem, i gave them a really honest offer, cheaper by 15% , buitld on my personall a deno sitre and sent pictures, and waited . although they were very satissfied with this demo, they need time to decide. I usually i wait one week before i call up the guy and ask how we stands.it was a she, and the ansewr was “we still havent reached a desicion yet.…..”. The usual “dont call us.…”. i never heared from them again, but they didn;t updated their website also.so i had the feeling it was budget issue,and if i wanted this prospect i had to give a really low offer.interesting..maybe i will recontact them and try this approach.…
Then i had another company and i decided to use different approach.Then i was more prepeared.I developed them a mini website on a subdomain in 2 hours with a fresh 2010 look. After a week, i sent an email asking the status.I got a slightly different answer like “we still didnt reached the desicion but it might be next week”. iIbet that if i called them, i would have go the prev’ answer.So in this case, emails are better then phone talks.
that reminds me how much i hate emails communication.i really do.i think talking is much better than 15 words emails, but its an the escape hole for us when we want to say “no” politly.
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