I need the compensation – tactic 3

by Shadowmaster on 25/12/09 at 3:02 am

Once again you came to the con­clu­sion you need the com­pen­sa­tion money, as you might have guts to pull acts as described ear­lier you don’t want to have a bad name.

Well there is another tac­tic you can use , but it’s all depends on you ‚most chances after doing this lit­tle act – you’ll prob­a­bly have to change a lit­tle bit the posi­tions you wish to work with.

Cus­tomers’ rela­tion­ship, a strong mean­ing, every­one knows that in today’s world in order to sur­vive you must have excel­lent cus­tomers’ rela­tion­ship. When we observe the cus­tomers we notice there are 2 types, inter­nal and exter­nal cus­tomers – for this arti­cle it doesn’t mat­ter with whom you work as your atti­tude will change the day.

So what can you do with customers?

• well you can let them know they are wrong, you can let them wait for an answer for an hour, you can be unpro­fes­sional with them, or any­thing that you do that will let the cus­tomer feels he is not get­ting the proper atten­tion he deserve.
  
• Another way is to let cus­tomers knows that other places are bet­ter or less expen­sive than yours. You can do that by let­ting them know oth­ers do the same work for less, or by let­ting them know that you are tak­ing more because you are tak­ing some on the side for your own ben­e­fits.
  

The Clothes make the per­son, and some places required a spe­cific dress code (even if you don’t work frontally with cus­tomer). The dress code means to show unity at work, when you come wear­ing dif­fer­ently type of clothes you cre­ate antag­o­nism at your boss part (some­times even at your cus­tomers’ side– if you work directly with them).

Com­ing at work over and over again wear­ing other than the dress code will even­tu­ally cause your boss to let you go, as the clothes make the per­son that show what is the office all about. As

it doesn’t mater what you do but if you are going to play on the cus­tomers’ rela­tion­ship influ­ence, your boss will hear it very fast, as cus­tomers tend to com­plain when some­thing doesn’t seems right to them.

The moment this hap­pens you know that few min­utes after the cus­tomer has left you’ll have a lit­tle (once again) chit-chat with your boss. This chat is to clear things up as you can say the cus­tomers didn’t under­stand you, but as you did it in order to get fired you don’t have to lie.

As this chat goes on and on, you slip out of your mouth the magic sen­tence “what can you do? Fire me?” the moment those words came out of your mouth it’s a mat­ter of few sec­onds until you’ll hear what you want to hear, and that’s “you’re fired”.

Tak­ing your com­pen­sa­tion money is a tough job to do, but not if you are an office sur­vivor and knows how to manip­u­late the office pol­i­tics. To do so you have to remem­ber one thing – hurt the most impor­tant thing to your office , and that’s the cus­tomers, as cus­tomers com­plains and tells other what they had to come up with , it gives your office a bad reputation.

the office at this time has 2 options keep you and get a bad name or let you go (by fir­ing you) in order to save its name; at this point you could go with a smile … and with the com­pen­sa­tion money.

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